Something You Must Know for Wireless Charging
WHAT YOU CAN DO
You’ll be able to do: Feel free to contact us as SENEO Wireless Charger has a 45-day money back & LIFETIME warranty if you have ANY problem, and we will be able to get back to you ASAP
You’ll be able to do: Change power cable for free at ANY time if cable is incompatible
You’ll be able to do: Standard charge iPhone X, iPhone 8 Plus and iPhone 8 with 5V 2A adapter (NOT INCLUDED)
You’ll be able to do: Fast charge Samsung Galaxy Note 8, S8, S8 Plus, S7, S7 Edge, S6 Edge Plus, Note 5 with fast charging MICRO USB cable and 9V 2A (QC 2.0/3.0) adapter (NOT INCLUDED)
You’ll be able to do: Make sure Micro USB cable connects with Wireless Charger Pad Stably
You’ll be able to do: Site your phone on the center port of charging pad and TAKE OFF PHONE CASE for best charging result
You’ll be able to do: Please check if there is MAGNETIC or METAL objects on wireless charger stand or if your phone is compatible when lights flash blue and green always and can’t charging
You’ll be able to do: Charge your phone with THIN phone cases (if needed) like Rubber Case, Ultra Hybrid Case, Plastic/ TPU /PC Case, Liquid Crystal /PP Case; MUST be within 4mm thin
You’ll be able to do: When wireless charging iPhone X, 8 Plus, 8, light won’t TURN OFF despite the fact that phone is fully charged, but take it easy, it’ll not damage your phone battery
WHAT YOU CAN NOT DO
You’ll be able to NOT do: Charge your phone faster than wired charging; BECAUSE WIRELESS CHARGING PROTECTS YOUR DEVICES CHARGING PORT AND PROLONG BATTERY’S LIFE
You’ll be able to NOT do:Charge your phone with THICK case like Otterbox/ Metal or Magnetic Case, Rugged Armor/Liquid Air Armor Case, Tough Armor Case
You’ll be able to NOT do: Fast wireless charge Apple iPhone X, iPhone 8, iPhone 8 Plus AT PRESENT
You’ll be able to NOT do: Connect qi wireless charger to PC USB port, 5V 1A AC adapter or other low voltage devices
【How long is the USB cable provided?】Seneo offers one 3ft Micro USB cable(NO AC adapter); one wireless charger stand; one user manual; one LIFETIME manufacturer warranty; Please feel free to contact us if any issue occurs, we will be able to get back to you ASAP
【Is the blue light supposed to stay on all through charging?】Nope, the clear sides of wireless charger pad stand blink blue three times when you first plug it in or start charging the phone, then the light TURNS OFF, so if you have it in the bedroom you aren’t being blinded with bright LED’s all night. Lighting is elegant and functional but not disturbing for night stand purposes
【What specific charger plug do I want to charge iPhone X?】5V 2A AC adapter is needed to charge iPhone X, iPhone 8 Plus, iPhone 8 and will charge at a REGULAR speed; For Galaxy Note 8, S8 Plus, S8, S7 Edge, S7, S6 Edge Plus and Note 5, Seneo qi wireless charger will charge 1.4 times faster than standard wireless charger with QC 2.0/3.0 AC adapter and fast charging Micro USB cable; PLEASE NOTE THAT WIRELESS CHARGING IS SUPPOSED TO BE SLOWER THAN WIRED CHARGING AS IT PROTECTS PHONE CHARGING PORT
【Will wireless charger work with the phone in an Otterbox?】Sorry, otterbox case, credit card phone case, wallet phone case, metal or magnetic case, rugged armor case, liquid air armor and tough armor case are NOT allowed for they are going to RESULT IN CHARGING INTERMITTENTLY OR DISCONTINUED OR SERIOUS HEAT PROBLEMS EVEN BLOCK NORMAL WIRELESS CHARGING; THIN phone cases (thickness within 4mm) like rubber case, ultra hybrid case, plastic / TPU /PC case, liquid crystal case and PP case are fitted
【Can the phone be charged in both vertical and horizontal position?】Yeap, You’ll be able to charge your phone vertically or horizontally. For phone size over 5.6″ (like Galaxy Note 8, S8 Plus, S6 Edge Plus, iPhone X, iPhone 8 Plus), we DO recommend charging horizontally; Seneo wireless charger stand with the best viewing angle at 60 degree that allow you to watch movie, make video call charging; The angle on wireless charger makes it work with Face ID, just tap your phone to light it up and it unlocks